DEFECT / MISTAKE
Into the unusual instance where we now have made a mistake along with your purchase, such as for instance an incorrect item gotten or if the product gotten is defective, kindly e-mail us at customerservice younghungryfree.com utilizing the after details within 10 times of distribution:
Our customer service Team are certain to get back once again to you within 1 day that is working.
Our procedure that is standard on is to organize a single using one trade with your courier business. If the product isn’t any longer in stock, a reimbursement in money or shop credit may be provided.
All purchases that are online straight through YOUNGHUNGRYFREE.COM are legitimate for change.
To enhance your shopping experience, at the time of 20 th Aug 2019, we enable one using one exchanges at a rate that is flat of3.80 by our courier J&T.
Please be aware our terms for trade –
– Exchanges are only legitimate on full-priced things for size and tints. Things purchased during storewide product sales or through the sale section aren’t legitimate for exchanges. – Exchanges aren’t legitimate for various designs, you might elect to submit a return for shop credits alternatively. – Exchanges are only valid from 1 week from the time the products are delivered. – merely an one-time trade is allowed.- Just legitimate for neighborhood requests (Singapore)- Merchandise must certanly be with its initial completely new, never ever washed and unworn condition.- Merchandise should have all initial tags connected as well as in resalable condition.
Your change shall simply be verified once we provide you with verification via e-mail.
Please e-mail our customer support Team at customerservice younghungryfree.com And we shall make arrangements for you personally.
All online purchases made straight through YOUNGHUNGRYFREE.COM are legitimate for a reimbursement waiting for you credits within thirty day period of receipt (Local) / 45 times of receipt (Overseas).
Returns that don’t meet with the return conditions will never be qualified to receive return and you will be declined. A $2 maneuvering cost is likely to be charged per return , with impact from 1 2017 april.
For returns to be legitimate, the ask for the return of products need to be submitted and mailed straight straight back inside the stipulated time period. All shipping that is additional should be borne by the customer. Original shipping charges are non-refundable and regrettably we will never be in a position to refund duties and/or taxes.
Clients are encouraged to mail comes back with a mode of distribution enabling monitoring. Younger Hungry Free won’t be liable for lost mail and returns won’t be prepared in the event that product will not reach us. All return packages would be the duty for the client .
All comes back are last. Things you desire to repurchase with all the returned store credits will never be reserved/guaranteed.
** Voucher Codes applied to requests that’ll not qualify for returns are Return Credit Vouchers that focus on V and comes to an end along with your Order Number in other words. VxxxCxxxxxO#####, therefore the voucher that is 16-digit produced for returns credited after 1 April 2017.
HOW EXACTLY TO RETURN
Go to MY ACCOUNT >RETURNS to enter the return request module.
Enter your linked purchase email and number for the purchase you intend to get back.
choose checkbox beside the item(s) you intend to return in the purchase.
choose the most useful reason for the return through the pre-set fall down list close to your product.
Find the return technique you intend to utilize. We presently have only a return for shop credit choice available, having a $2 maneuvering cost. (Updated 1 April 2017)
Upon publishing the return demand, you really need to get a verification e-mail within 1 day time. The e-mail will contain sigbificantly more details with giving your return.
Proceed with the directions as placed in the e-mail to pack your products and deliver the parcel to the address suggested within the return verification e-mail or stick to the structure for the one below:
The Return Credit Voucher will expire in 3 months and should not be exchanged for cash.
We will not be in a position to process your return whenever we don’t receive your parcel.